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Our approach
From the published policy
Full Accessibility StatementWe aim for readable text, clear navigation, useful labels, keyboard-usable controls, responsive layouts, and compatibility with commonly used assistive technologies. This is an ongoing effort as content and software change.
Need assistance?
From the published policy
Full Accessibility StatementEmail support@branchdepot.com with the page address, the task you were trying to complete, and a description of the difficulty. If useful, include the device, browser, or assistive technology you use. We can assist with product information, store policies, and order questions.
What to send with an assistance request
Name the page, the task, and the information or action you could not access. Device, browser, or assistive-technology details may help explain the barrier, but a medical description is not needed to report a website problem.
Use support@branchdepot.com if the form itself is difficult to use. Branch can assist with product information, store policies, and order questions. The practical Accessibility help article includes a report checklist and an example; this guide retains the underlying statement.
An ongoing approach
The statement does not claim that every page has been independently certified to a particular standard or promise a fixed repair deadline. Describe the barrier and ask for the assistance you need so support can address the immediate task and review the website issue.
Read the full published policy
The Branch store pages below contain the complete policy and its latest published date. Keep the terms disclosed for your purchase with your order records.
Need a hand?
Include the page URL, task you could not complete, and the assistance you need. Add useful browser or assistive-technology details if relevant.
Contact support