Shipping policy: coverage, costs, and delivery

From the published policy

Estimated delivery: 7–14 calendar days after you place your order. This window includes order processing and carrier transit for eligible in-stock physical products; there is no additional processing period added to it.

Product pages display a corresponding estimated date range based on the day you view the product. Delivery estimates may change with inventory, destination, carrier delays, severe weather, or address corrections. If there is a material delay, contact us for an updated estimate or help with your order. Backordered or unavailable products must show their own timing before purchase.

From the published policy

Orders are reviewed for payment, stock availability, and delivery-address accuracy before dispatch. If an item cannot be supplied, we will contact you and refund the amount paid for the affected item and any associated shipping charge that no longer applies.

From the published policy

Tracking information, when available, is sent to the email used at checkout or made available in your account. If an order has not arrived by the end of its estimated delivery window, email support@branchdepot.com with your order number so we can investigate.

Please check your delivery address before placing an order and contact us promptly if it needs correction. Address changes are subject to whether the order has already been dispatched.